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      RingCentral - Desktop Application Reference Guide - Message

      On the Message menu, you can:
      • Communicate with others one-on-one, in a small group, or in a team
      • Add GIFs and code snippets
      • Invite and communicate with guest users (users outside of your company) for free
      • Share links and files
      • Create and manage tasks for yourself or others
      • Share important events to keep your team members informed of your activities

      Using Message

      Navigate to Message via the left navigation bar. Here, you can message your co-workers, customers, and partners.
      Message interface
       
      1. Message interface left pane
        1. @mentions: View or respond to messages from someone who’s calling your attention.
        2. Bookmarks: Contains messages that have been marked to find later.
        3. Show unread: Control your read and unread conversations.
        4. Favorites: Allows you to view your favorite conversations in one section.
        5. Direct messages: Find one-on-one and group conversations.
        6. Teams: Find your active team conversations.
        7. New folder: Create a new conversations folder to group relevant conversations together.
      Message interface conversation pane
      1. Format messages: Use the rich text editor to access formatting options, such as bold, italic, bulleted list, and more.
      2. Attach file: Attach a file from your computer or Google Drive.
      3. Emoji: Select an emoji from the emoji menu by scrolling through or typing keywords into the search bar.
      4. Share a GIF: Select or search for a GIF you want to share.
      5. New task: Create a new task.
      6. New event: Create a new event.
      7. New note: Create a new note.
      8. New code snippet: Create a new code snippet.
      Hover over a message to see these options at the top right corner of the message:
      1. Quote: Quote a message and reply to inform others of which comment you’re responding to.
      2. Forward: Forward a message to another user or team.
      3. Pin/Unpin: Save an important message for yourself and your team.
      4. More: Click to use Bookmark/Remove bookmark, New task, or Delete post options.
      5. Reply to task: Click to open the task’s window and reply to the task.
      6. Edit post: Edit a message you sent.