HubSpot Fixes - Customer No Activation Date

  1. Log into HubSpot
  2. Click Contacts and then Contacts again
  3. Click "Add view" in the right corner
  4. Search for "FIX" and select the one that says "FIX - Customer No Activation Date"
  5. Click the view so you see the contacts in that list
  6. Skip all the employee and test accounts
  7. These contacts might be duplicates. Please check if there is another contact that can be merged before continuing to the next step
  8. Select a contact record from the list
  9. You will need to find this member in Freshdesk.
  10. Search for the member in Freshdesk and click the contact record. 
  11. Click "Show more"
  12. Find the Start Date
  13. Fill this date into "Account Activation Date" under the Account Information section
  14. Click "Save"
     
  15. This member will fall off the list