- Associate the member with the ticket
- Create the user in the BedsOnline portal
- Log in to Bedsonline (Login credentials in Keeper)
- Clicl Account in the top right
- Click User Management
- Click Create User
- Enter the Agents Name, Last Name, Email Address
- User Permission: Full Access
- Language: English
- Status: Active
- Branch Office: WorldVia - 1
- Submit
- Responding to Agents with their Account information:
- Use snippet (Bedsonline New Login)
- Close the ticket
- Category: Supplier
- Sub-Category: Login/Password
If you see that the agent already has an active account with this supplier, send the canned response titled: Agent Already Exists