Bedsonline - Creating an Agents Account

  1. Associate the member with the ticket
  2. Create the user in the BedsOnline portal
    1. Log in to Bedsonline (Login credentials in Keeper)
    2. Clicl Account in the top right
    3. Click User Management
    4. Click Create User
    5. Enter the Agents Name, Last Name, Email Address
    6. User Permission: Full Access
    7. Language: English
    8. Status: Active
    9. Branch Office: WorldVia - 1
    10. Submit
  3. Responding to Agents with their Account information:
    1. Use snippet (Bedsonline New Login)
  4. Close the ticket
  5. Category: Supplier
  6. Sub-Category: Login/Password

If you see that the agent already has an active account with this supplier, send the canned response titled: Agent Already Exists