Follow the instructions below to run a background check for every 5th sign-up:
- Log into Prehire through LastPass/Keeper
- Click New Order
- Do not check the credit report box unless they are signing up for GDS and we have their authorization form from their GDS contract
- Click Continue
- Enter the following on the first screen:
- Last Name
- First Name
- Middle Name (if given)
- SSN (You will have to use the right-click to copy and paste vs the keyboard shorthand)
- Date of Birth
- Click Next
- Enter the following on the next screen:
- Street address
- Zip code (press the right arrow after entering the zip code and the city and state will populate)
- Click Next
- On the following screen, click complete order
- Close the Prehire window
Once you've submitted the background check, update the Timeline spreadsheet to note that all documents were received and saved and that you are waiting on the background check.
Once you have the background check, send it to Mariah for review. She will send a note back stating whether or not the background check has been approved. Save the background check to the agent's documents folder in Sharepoint.
If the background check is approved, continue with their account setup. If it is denied, Relia will send a pre-adverse letter to the agent both physically to their mailing address and via email. We will need to initiate a refund for their monthly plan payment and deactivate their WorldVia PRO account
Please note: Having multiple addresses is something to look at but shouldn't be a determining factor in approving a background check.